Clinical Services
Ruby's Place clinical team serves those in our community impacted by trauma.
Our multicultural, multi-disciplinary team of dedicated professionals provides one-on-one, customized interventions that support the whole person. Our staff is trained to provide mental health care services that are proven to help those impacted by the after-effects of emotional trauma. The clinical center supports clients with case management and mental health care needs.
Mental Health Services
Ruby’s Place is among the nation’s most experienced domestic violence shelters and human trafficking agencies. We have over four decades of experience providing trauma-sensitive mental health services to poly-victimized individuals.
Services are directly available in English, Spanish, and Farsi. Translation can be arranged for other languages.
Model of Care:
Individual and Group Mental Health Treatment
Psychiatric Care
Substance Abuse Counseling
Case Management
Assertive Outreach
Treatment Planning
Basic Needs Support
Outreach Services
We take an inclusive approach in order to reach all individuals. Immigration status, substance abuse, or severe mental illness are not determined in our eligibility criteria.
The services of the Trauma Recovery Center are provided to individuals at no charge.
Trauma-sensitive, Evidence-based Practices:
Staff uses established, evidence-based practices, including but not limited to Dialectical Behavior Therapy; Emotionally Focused Therapy; Trauma-Focused Cognitive Processing Therapy; Eye Movement Desensitization and Reprocessing (EMDR); Seeking Safety; Motivational Interviewing; and Harm Reduction.
COVID-19 Response:
The safety of our clients and our staff is of the utmost importance to us. Due to the COVID-19 crisis, we are currently providing counseling services via telehealth only. If you would like a telehealth consultation appointment, please call our 24-hour hotline at 1-888-339-7233 to be put in contact with a staff member.
To Access Services:
If you are a survivor of a violent crime who is experiencing distress and you are not receiving mental health care services elsewhere, please contact the Ruby’s Place 24-hour hotline at 1-888-339-7233.
If you are a professional assisting a client in accessing services, please email SouthAlamedaTRC@rubysplace.org and a staff member will respond to you within two business days.
Training offered by our clinical team
Dialectic Behavioral Therapy (DBT) 101
Childhood Development and Trauma
Mindfulness
Understanding trauma and providing trauma-sensitive care
Self–Care
Cycles of domestic violence
CID- Critical Incident Desensitization
ATIP- Acute Traumatic Incident Processing
If you are interested in receiving any training, please reach out to our center at SouthAlamedaTRC@rubysplace.org
Clinical Team
Chief of Clinical Services
Pouneh A.
(She/Her/Hers)
Pouneh Azadi is a bilingual licensed Marriage and Family Therapist who joined our clinical team in 2016. As the Chief of Clinical Services, Pouneh has 18 years of experience working with families from different cultural backgrounds and has been in the mental health field since 2011. Pouneh has extensive training and work experience with mindfulness and DBT practices and, as an EFT and EMDR therapist, holds an attachment lens to understand complex layers of trauma. Pouneh is passionate about different components of trauma-sensitive care and is always eager to expand her knowledge of practical leadership principles.
Mental Health Clinician
Kemisha R. #127682
Kemisha Radford is a Licensed Marriage and Family Therapist who has been providing mental health support for over nine years through outpatient and wraparound support. Kemisha has a Master’s in School Counseling and Marriage Family Therapy. She uses a multi-model approach that is solution-focused, client-centered, and trauma-informed. Throughout Kemisha’s years of practice, she has noticed every individual is different and should be treated as such. Her life and treatment philosophies overlap because she firmly believes in creating a non-judgmental space for everyone. Who are we to judge, considering we all have struggles and difficulties? The most profound thing Kemisha reports having learned as a mental health professional is that all of us are here to serve a purpose regardless of age. Kemisha became a mental health professional to support others through life’s challenging times or when a person feels stuck. She primarily aims to help those she serves to become the person they want to be.
Mental Health Clinician
Cindy O. AMFT #137549
(She/Her/Hers)
Cindy became a mental health clinician after years of direct service at Ruby’s Place and the nonprofit sector. She joined our team in 2016 and quickly grew a passion and appreciation for our mission. Since then, she has dedicated herself to learning and growing within the agency. She has experience in case management, survivor services, and leadership and management of RP programs. After seeing a significant need for Spanish-speaking clinicians at RP and in the Bay Area, she obtained a Master’s in Psychology, emphasizing Marriage and Family Therapy. As a Bay Area native and Chicana, she values diversity, representation, and empowerment while serving underprivileged communities. She aims to provide her community with a safe and nurturing space where they can embark on their healing journey through a trauma-sensitive, strength-based, and person-centered approach.
Clinical Coordinator
Ryan S. #120568
(He/Him/His)
Ryan is a Licensed Marriage and Family Therapist who joined the clinical team at Ruby’s Place in late 2022. He has a master's in Counseling Psychology and a second master's in Human Sexuality Studies (clinical track). Ryan has experience working with school-aged children, teens, and their families as they navigate their trauma experiences. Ryan uses his natural calming state to help clients feel safe enough to become vulnerable during the therapeutic process while also teaching them the skills needed to help them work through their trauma. He values the importance of meeting the client where they are and using therapeutic interventions they will best respond to for their treatment. Ryan incorporates a collaborative, person-centered approach, strength-based, mindfulness, safety planning, and solution-focused approach to help clients achieve their desired goals.
“Healing takes courage, and we all have courage, even if we have to dig a little to find it.”
Tori Amos
