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Overnight On-Call Shelter Advocate

Looking for On-Call Advocates for a 24 hour Domestic Violence shelter. Applicants must be available for the shift 11 pm-7 am. Please send resume and cover letter to Hellena@rubysplace.org. In the subject line, specify “On-Call”. Those who fail to follow instructions and/or have missing documents will not be considered.

Ruby’s Place is a nonprofit organization founded in 1972 in the heart of Hayward serving victims of domestic violence, human trafficking, and homelessness. Operating a 42-bed emergency shelter, our program comprises of a 24-hour crisis line, children’s program, and supportive transitional housing.

Reporting to the Shelter Coordinator, shelter advocates are expected to: monitor the shelter program during their shift, screen all incoming calls from the crisis line (intake of potential clients, providing referrals), assure client satisfaction (providing welcome/exit packets, processing client exits, listening to client concerns/questions/complaints), perform basic maintenance tasks (cleaning, restocking supplies and inventory), and more.

The successful candidate shall be a person who can work both independently and within a team, possess an understanding of the dynamics of trauma informed care, maintain discretion of highly confidential information, be open to serving diverse populations relating to gender, religion, culture, and ethnicity, and exemplify flexibility in all situations. The State mandated 40-hour Domestic Violence and Human Trafficking counselor certification is required (this can be scheduled after being hired). Must possess a valid CA driver’s license, proof of insurance, and be approved by Ruby’s Place insurance as a driver. Fingerprints and background check are required.

Children’s Program Volunteer

We currently have openings for volunteers in our Children’s Program. Hours for this position are Tuesdays and Thursdays from 4:30-7:30. Our program requires a 3 month commitment from our volunteers working with the Children’s Program (unless another arrangement is mutually agreed upon by the volunteer, the Volunteer Coordinator, and the Executive Director). Ruby’s Place requires all volunteers to attend Volunteer Orientation before volunteering. Please email Pouneh@rubysplace.org with your completed  volunteer application if you are interested in applying or for more information on this position.

Ruby’s Place is always accepting volunteer applications. Volunteer applications are kept on file for when there is an opening. If your qualifications meet our current needs we will be in touch. All applicants who are minors must be accompanied by a parent or guardian during the hours of service. If interested, please feel free to fill out the volunteer application and email it to info@rubysplace.org or drop it off at our office location.