24-hour hotline (888) 339-SAFE

Ruby’s Place Programs


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Ruby’s Place Program Services:

Ruby’s Place is a comprehensive strength and empowerment-based program aimed at providing much more than just shelter to its clients, Ruby’s Place offers the following services:

Crisis Services:

  • 24-HOUR CRISIS HOTLINE someone is available 24 hours per day to talk to you. Call (888) 339-SAFE
  • Emergency shelter for families and individuals.
  • 24 hour emergency pick-up for incoming clients from a public location.
  • 24 hour over the phone crisis intervention, counseling and safety planning.

Case Management Services:

  • Peer Counseling – Counseling for all Shelter clients regardless of the issues, counseling in all languages.
  • Case Planning – Individualized and comprehensive plans for each adult and child including employment, housing, medical, legal, educational, and advocacy.
  • Employment Assistance – Includes resume preparation, reference letters, transportation to and from interviews, interview readiness and coaching, and dress for success clothing.
  • Educational Counseling and Assistance in Enrollment – Educational needs assessment, school and program research and readiness counseling, assistance in application for enrollment and counseling for class enrollment.
  • Budget and Finance Counseling – Customized plans for financial independence and security.
  • Housing Search and Application Assistance– Open subsidized housing notices, preparation of applications, assistance is obtaining all required documents.
  • Housing Follow-up and Placement Assistance – Follow up on all housing applications by mail and phone, application to outside agencies for deposit and furniture costs, provide client with basic household items.
  • Referrals and Application Assistance to Linkages Transitional Housing when Applicable – Individual case management, application preparation, and advocacy for placement in HUD linkages transitional housing program.
  • Court Accommodation – Accompaniment to court hearings and advocacy when needed.
  • Restraining Order Services – Restraining order preparation, accompaniment to submit, process server when applicable, and pick-up of approved/denied restraining order
  • Cal Works, GA, WIC, Food Stamp and other Social Service Assistance and Advocacy – Application preparation, accompaniment to social services and advocacy for any delay in services.
  • Immigration Support and Counseling – Immigration needs assessment, preparation of paperwork for U-Visa and T-Visa and referral to an immigration attorney.
  • Transportation -To appointments, interviews, child care, court and to off-site services.

Therapeutic Services:

  • Psychiatric Referrals – Assessment of therapeutic needs and referrals by a licensed therapist for psychiatric needs as applicable.
  • Mental Health Counseling and Therapy (CBT & EMDR to address trauma & PTSD) – Individual assessment of therapeutic needs, individual weekly therapy.
  • Life skills Counseling – Weekly group counseling on life skills issues like employment.
  • Parenting Education and Counseling – Weekly group counseling and educational courses regarding all parenting issues.
  • Domestic Violence Counseling, Support, and Human Trafficking – Weekly group counseling.
  • Victims of Crime advocacy and application assistance.
  • Family therapy
  • Infant-parent psychotherapy
  • Aftercare mental health services including home visits

Children’s Program Services:

  • Children’s Individual Group Therapy and Educational Play – Weekly therapy and educational groups that focus on healing from trauma and having fun.
  • Age and Stages Questionnaire for each child – Standardized assessment for needs and goals, information is used to coach parents and set goals for proper development.
  • Tutoring Program – Tutoring for children twice per week, grades kindergarten through high school.
  • Parent and child bonding activities and field trips.
  • Parent guidance and discipline techniques.
  • Advocacy for educational and developmental delayed services.

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Other In-Shelter Services:

  • Perishable and Non-Perishable Food: Basic food items are provided on a daily basis to make meals for each family, kitchen is available daily.
  • Weekly one on one counseling and group counseling for monolingual Spanish speaking clients.
  • Laundry facilities.
  • Playground for children.
  • Entertainment and children’s games, arts & crafts, books, for children.
  • Kitchen, dining room and stocked pantry open daily- free of charge
  • Clothing closet for shelter clients, families and individuals’ clothes, shoes and undergarments- free of charge.
  • Resource center with computer and internet access.
  • Access to a phone for local calls and longer distance when it pertains to housing, job search, or social services.

Ruby’s Place relies on community support, individual and business contributions, and funding from public agencies and private foundations to maintain and enhance its services.

Ruby’s Place is proud to announce that we have opened California’s first shelter for self identified men who have been trafficked. Our 4 bed shelter sits in the heart of the Bay Area and is the first of its kind. We work with law enforcement and the community to identify men who have been trafficked and are looking for shelter services.

Our shelter provides:
Basic needs such as food, clothing, hygiene products, and all the amenities of a home.

Our client services include:
Case management, advocacy, coordination with law enforcement, immigration assistance, and permanent housing assistance.


It is the policy of Ruby’s Place, to make its services available to all eligible clients. Rules for acceptance and participation in the program are the same for everyone without regard to race, color, national origin, religion, gender, sexual orientation, human immunodeficiency virus (HIV) status, age, marital status, familial status, or handicap.

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(888) 339-SAFE (7233)

(510) 303-9953 Para Espanol