24-hour hotline (888) 339-SAFE

Ruby’s Place is a non-profit agency in Hayward, California that has provided shelter and supportive services since 1972 for families and individuals who experience domestic violence,  and more recently human trafficking. Ruby’s Place was one of the first shelters for families and individuals in the Bay Area established by community volunteers.

The Vision of Ruby’s Place : Safe and stable families, one person at a time.

The Mission of Ruby’s Place is to provide prevention and supportive services to the community and people impacted by domestic violence or human trafficking.



Empowerment and Strength Perspective
We look at everyone from their strengths and build on that.

Maintain a Safe Environment at all Times
Maintain a safe environment, both physically and emotionally, for everyone involved.

Community Building
Consistency and teamwork among staff are essential ingredients of a safe, strong community. Everyone must be empowered.

Avoid Power Struggles
Get in your CAR (calm, aware, and respectful) self before, during, and after crisis situations. Present yourself as an ally and assess your body language.

Pro-action verses Re-action
Timing is essential in effectively managing a crisis situation. Use good judgment and do not under-react or over-react.

Do No Harm
Clients can often be re-traumatized or triggered by situations or people. Be aware of your actions, words and body language. The client’s best interest is our number one priority

All services are accessible and available to clients from diverse cultures, backgrounds, experiences, and lifestyles.
Embrace an ongoing commitment to actively and honestly working together as a team among staff and with clients to explore and seek solutions to barriers for better access for diverse families.

Maintain quality collaboration between staff, outside providers, and the community by fully utilizing existing services, advocating for new ones, and participating in outreach
Maintain ongoing collaborations to provide new opportunities to increase the quality of interactions between and among government and community-based organizations; to challenge partners and the community as a whole to enhance and increase knowledge, greater service effectiveness, and better outcomes for families.

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